Volkswagen Polo Owners Manual: Service interval display

First read and observe the introductory information and safety warnings

The service display is shown on the instrument cluster or .

Service schedules at Volkswagen are divided into two categories, oil change service and inspections. The service interval display provides information on the next service which includes an oil change and on the next scheduled inspection. Scheduled services can also be found in the service schedule.

The service appointment currently displayed can be found at Vehicles without text messages on the top right of the instrument cluster display:

• 1: oil change service.

• 2: inspection.

In vehicles with fixed oil change service, services take place at predefined intervals.

The service intervals are calculated on an individual basis in vehicles with flexible oil change service. Advances in technology have brought about a considerable reduction in servicing requirements. The flexible oil change is a new service offered by Volkswagen to ensure that the oil is only changed when necessary. The length between the oil change services (maximum of 2 years) is also determined by the conditions under which the vehicle is used and personal driving style. The service reminder is displayed 20 days before the service is due. The distance is rounded to the nearest 100 km; the remaining time is rounded to full days. The current service information cannot be called up until you have driven 500 km since the last service. Until this point the display only shows lines.

Service reminder

If the vehicle is due to be serviced, a service reminder will appear on the display when the ignition is switched on.

In vehicles without text messages a spanner symbol will appear on the instrument cluster along with a display in km and a clock symbol showing the time left before the next service appointment is due in days. The number of kilometres shown corresponds to the maximum number of kilometres that can still be driven until the service appointment is due. In addition, top right corner of the display will show which reminder applies to which service appointment (1 for oil change service, 2 for inspection).

If the service reminder is displayed for both service appointments (1 and 2 in the top right corner of the instrument cluster display), the distance and the display in days for the next service appointment applies in vehicle without text messages.

In vehicles with text messages, oil change or inspection in --- km or --- days appears in the instrument cluster display.

Service

If a service is due, a signal will sound and the spanner symbol will appear for a few seconds when the ignition is switched on. In vehicles with text messages, Oil change now! or Inspection now! appears in the instrument cluster display.

Accessing a service message

You can call up the current service messages whenever the ignition is switched on, the engine is not running and the vehicle is stationary.

• Press the button in the instrument cluster as often as possible until the spanner symbol and 1 in the top right corner of the display appears. The values shown apply to the oil change service.

• Press the button on the instrument cluster again. The spanner symbol will appear and the number 2 will appear on the top right hand corner of the display. The values shown apply to the inspection.

• OR: select the Settings menu.

• Select the menu option Info in the Service submenu.

An overdue service is indicated by a minus sign in front of the mileage or trip reading.

Resetting oil change service

If the oil change service was not performed by a Volkswagen workshop, it can be reset as follows:

Vehicles with text messages:
Switch off the ignition.
Press and hold down the button in the instrument cluster.
Restart the ignition.
Release the button .
Confirm the selection on the instrument cluster by pressing the button on the windscreen wiper lever or the button on the multifunction steering wheel.

Vehicles without text messages:
Switch off the ignition.
Press and hold down the button in the instrument cluster.
Restart the ignition.
Release the  button and press the button within approximately 20 seconds.

Do not reset the display between service intervals, as this will falsify the display.

If you manually reset the service interval display while flexible oil change service is valid, fixed oil change service will be activated. The service interval will no longer be calculated on an individual basis ⇒ BookletService schedule, .

Resetting inspection

If the inspection was not performed by a Volkswagen workshop, it can be reset as follows:

Vehicles with text messages:
Switch off the ignition.
Switch on the hazard warning lights.
Press and hold down the button in the instrument cluster.
Restart the ignition.
Release the button .
Confirm the selection on the instrument cluster by pressing the button on the windscreen wiper lever or the button on the multifunction steering wheel.
Switch off the hazard warning lights.

Vehicles without text messages:
Switch off the ignition.
Switch on the hazard warning lights.
Press and hold down the button in the instrument cluster.
Restart the ignition.
Release the  button and press the button within approximately 20 seconds.
Switch off the hazard warning lights.

The service message will disappear after a few seconds, when the engine is running, or when the button on the windscreen wiper lever or the button on the multifunction steering wheel is pressed.

If the vehicle battery is disconnected for long periods in a vehicle with flexible oil change service, the system will not be able to calculate the time when the next service is due. The service displays could then display incorrect information. If this is the case then please observe the maximum service intervals shown in ⇒ BookletService schedule, .